Health Guarantee & Shipping process

 

At Top up newfies home, the health and well-being of our puppies is at the heart of everything we do. We understand that bringing a Newfie into your family is a decision filled with love, excitement, and trust. That is why we make a promise to every family that chooses us: your puppy is raised with care, supported with the best possible veterinary attention, and comes home to you healthy and ready to be loved.

Each of our puppies begin life in a safe, nurturing environment where we prioritize their growth and wellness from day one. They are provided with the proper vaccinations, deworming treatments, and full veterinary health checks before they ever leave our home. Our puppies are never rushed out; we ensure that they are strong enough, emotionally stable, and properly socialized before making the transition to their new families. Because of our dedication to their well-being, we proudly offer a health guarantee that gives you peace of mind in knowing that your new family member is not only adorable but also well cared for.

Our health guarantee ensures that when you adopt a puppy from us, they come free of any life-threatening genetic conditions or serious illnesses at the time of adoption. Every Newfie pup is thoroughly examined by a licensed veterinarian, and you will receive all of the puppy’s health records, including vaccination dates, deworming history, and any notes from the vet. We encourage new owners to take their puppy to a trusted veterinarian within a few days of arrival to confirm the puppy’s health and establish ongoing care. In the unlikely event that a genetic issue is discovered within the timeframe outlined in our guarantee, we will stand by our word and work with you to make things right. This may include a replacement puppy or another agreed-upon resolution, because our goal is always to protect both the puppy and the family who loves them.

We also believe that honesty and transparency build trust. That’s why we provide complete medical information before your puppy leaves our care. We want you to be confident, prepared, and comfortable as you welcome your Newfoundland into your life. Beyond the paperwork, you will also receive advice on nutrition, grooming, and everyday care, because raising a healthy Yorkie is an ongoing journey, and we are here to support you every step of the way.

When it comes to getting your puppy home, we know that safe and reliable transport is just as important as the health guarantee itself. Families come to us from all over the country, and not everyone is able to travel to pick up their puppy n person. That is why we offer a professional and carefully managed shipping process that puts the safety and comfort of your puppy first.

Every puppy that travels is booked with an airline that specializes in pet transport. We never compromise on the travel arrangements, and only use routes and schedules that minimize stress and travel time. Your puppy will travel in a climate-controlled cabin or pet-safe area where temperature and conditions are carefully regulated. They are provided with comfortable bedding, proper ventilation, and all the necessary paperwork to ensure a smooth journey.

Before shipping, our veterinarian conducts a final wellness check to certify that your puppy is healthy enough for travel. A health certificate is issued and included with the shipping documents, along with vaccination and medical records. We also prepare your puppy for travel with familiar bedding or a small comfort item to help them feel secure during the journey.

On the day of travel, we monitor flight schedules closely and remain in contact with the airline to track your puppy’s progress. You will receive updates and instructions on where and how to pick up your puppy once they arrive at your local airport. We do everything possible to ensure the experience is seamless and worry-free for both you and your new family member. In most cases, puppies arrive happy, safe, and eager to meet their new loved ones.

For families who prefer a more personal touch, we also arrange for a puppy nanny service. In this option, your puppy travels in the cabin with a trusted pet nanny who cares for them throughout the entire journey. This service provides an added layer of comfort and reassurance, especially for puppies traveling longer distances.

At top up newfies home, we understand how important it is to feel secure when adopting a puppy. That is why our health guarantee and careful shipping process are designed to give you confidence and peace of mind. Our goal is to ensure that when your Yorkie arrives, the only thing you have to focus on is falling in love with your new companion.

Bringing a Newfie into your life is a joyful experience, and we believe every step of the journey should reflect that. From the moment they are born to the day they are in your arms, we dedicate ourselves to giving your puppy the best possible start in life. With our health guarantee, professional care, and thoughtful shipping process, you can trust that your new family member will arrive safely, happy, and ready to begin a lifetime of love with you.

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